News

New Omnitracker adapter for SMT-X Self Service Portal

Maastricht, September 10, 2012
SMT-X the leading provider of Self Service Portal and Process Automation software today announced a new integration adapter with Omnitracker. This adapter provides seamless integration between the SMT-X Self Service Portal and the IT Service Management suite of Omnitracker.

Organizations that have deployed SMT-X Self Service Portal for their enterprise, IT, and departmental service catalogs can now leverage the Omnitracker Connector with it's state-of-art Service Management platform. The adapter delivers fully customizable integration with Omnitracker to create objects of any type. Integration is done through the provided Omnitracker web services.

This new adapters adds a new powerfull integration to the long list of adapters available for SMT-X Self Service Portal.

SMT-X Announces new partnership with Promexis
Maastricht, February 9, 2012
Today SMT-X has annouced a new partnership with Promexis SA. Promexis is specialised in Consultancy in Process and Performance Management, Project Management and Communication, Risk and Compliance, Process and Communication Automation. Promexis customers are located in the southern part of Belgium, Luxembourg and Northern France. For more information about Promexis and their services, please visit their website.

SMT-X Announces new partnership with InfraVision
Maastricht, January 16, 2012
Today SMT-X has annouced a new partnership with InfraVision. InfraVision enables IT departments of large and mid-sized, profit and non-profit organizations to run their IT department as a business with a clear service portfolio for its customers. We will improve the transparency and the efficiency of your service organisation and align the services you deliver with your organisations’ core business.
InfraVision has many years of experience with ITIL, BiSL and ASL, which are the reference frameworks for setting up IT Service Management processes.  The unique combination of ITIL knowledge on one hand and a thorough knowledge of IT Service Management, System Management, Network Management and Security Management software and implementation methods on the other hand, enables us to deliver quality projects within the defined budget and time. Unlike any other company, InfraVision has proved to be capable of turning the theory of ITIL into pragmatic best practice solutions for customers.
The partnership with SMT-X includes the introduction of a new adapter on SSP6 for BMC ServiceDesk Express. Now, also customers using this BMC solution will be able to closely integrate the SSP6 portal with their Service Management solution.

SMT-X celebrates an excellent 2011 and looks forward to 2012
Maastricht, December 31, 2011
Now that 2011 has come to an end it's time to look back to what has happened. In 2011 SMT-X has welcomed new customers and strengthened the relationship with the existing customer base. New continents have been added to our network and new distribution channels have been setup. During the year SMT-X has released 2 major versions in which many customer requests have been fulfilled and new modules have been introduced. The end of a year is not only about looking back, it's also a good time to look forward. 2012 will be the year of new partners, more customers and new sales regions.
We want to thank all our customers, partners and other contacts for a wonderful 2011 and look forward to an even better 2012.
Happy New Year

SMT-X looks back at a very successful appearance at HP Discover
Vienna, December 1, 2011
For the first time in the company's history, SMT-X had a demonstration booth reserved at the HP Discover event in Vienna. With more than 5000 participants, this is Europe's largest software event. At the event we met with many of our customers and partners and were able to demonstrate our solutions.

New mobile client for SSP6 announced
Maastricht, November 20, 2011
SMT-X has announced that an agreement has been closed with a customer to create a new mobile client for SSP6. The new mobile client will become available for entitled customers early 2012. The mobile client will be HTML5 based and will support the most common mobile platforms like Android, Apple IOS and Blackberry.

Version 6.4 now released for all customers
Maastricht, November 15, 2011
SMT-X has proudly announced that a new major update of their flagship solution SSP6 has been released for their customer base. The new version is shipped with a long list of new features, including Kerberos single sign on, Generic query adapters for accessing any external source, major performance improvements on small bandwith networks and granular ticket access definitions. The new version is another major step of SSP6 in becoming a recognized enterprise solution with a growing group of satisfied customers.

SMT-X Announces Release of SSP6 Version 2.0
Maastricht, The Netherlands - October 3, 2011.
SMT-X, the leading provider of self-service portal solutions for enterprises worldwide, today announced the release of SSP6 version 2.0. Release 2.0 further enhances the core SSP6 functionality and includes expanded request processing, third-level approval workflow management, and a streamlined user interface for request tracking and analysis.

Siemens Deploys SSP6 Across Global Locations
Maastricht, The Netherlands - August 4, 2011.
SMT-X, the leading provider of self-service portal solutions for enterprises worldwide, today announced that Siemens AG has succesfully deployed SSP6. The deployment of SSP6 follows an in-depth analysis period in which SMT-X assessed existing workflow procedures and implemented SSP6 to improve employee self-service processes accross the organization.

SMT-X and Westbury Establish Partnership
Maastricht, The Netherlands - July 21, 2011.
SMT-X, the leading provider of self-service portal solutions for enterprises worldwide, and Westbury, the leading provider of HP reporting solutions, today announced a partnership to promote and distribute the companies’ products to enterprise customers and prospects.
Through this partnership, customers of both companies will enjoy complementary products that deliver self-service management and reporting to process owners, IT managers and decision makers.

SMT-X further extends partner network
Maastricht, April 15, 2011
SMT-X has announced new partnerships in Australia, USA, Denmark, Germany, France and Spain. Recognized consultancy firms have agreed to become resellers of the SMT-X solutions. SMT-X is very excited  to welcome these new partners in their network and look forward to do new business together soon. The following partners joined the network, Australia: Nobel Consultancy in Melbource, USA: GiannT Consultancy in Chicago, Germany: ITC in Detmold, Denmark: Globicon in Copenhagen, France: Synopse in Paris, Spain: G2 in Barcelona.