SSP6 Request Forms

Whether requesting a new PC, submitting an IT ticket, or bringing new personnel on board, your employees require an easy-to-use and convenient interface. Likewise, creating and customizing this interface must be readily done so that administrators can deliver a solution that meets their organization’s specific workflows and administrative processes.

With SSP6 Request Forms your organization has the  solution it needs. Request Forms enables employees to submit requests for any number of items. Your organization can deploy any number of forms. Each form has a name and description, and each form can act in a defined way. Certain employees may view, for example, only a particular form or even just part(s) of the form. Each form, once submitted, can trigger its own workflow. And, depending on the form, employees will only see certain information when they check on the status of their request.

Central to each form is the concept of fields, which can be readily defined. Examples of fields include a text field, drop-down menu, radio button, a password field, and much more. Every field has a label, default answer and, optionally, help text. A field may be grouped by using different headers and questions can appear depending on earlier answers . Importantly, fields can display lookup lists that are queried from any data source ensuring that, where possible, existing information is (re)used.

SSP6 Request Forms brings request and service management to a new level for both employees and administrators. Get in touch today to learn how SSP6 Request Forms can benefit your organization.