ITRP is an enterprise-class IT service management application built specifically for multinational organizations. Apart from the obvious needs to operate across different time zones and in multiple languages, multinationals have several more sophisticated ITSM requirements.
ITRP is a premium IT service management application service. It is the only ITSM solution that tracks both end-to-end SLAs and the SLAs with external service providers.
ITRP also offers the most intuitive user interface of any enterprise-class ITSM application and delivers the fastest response times for organizations that operate globally.