SMTX Process Management Platform

The SMTX Process Management Platform provides a state-of-the-art process automation solution to automate nearly any business process. It’s a solid base for optimizing internal processes and automate these where possible. The solution is easy to use and fast to implement. New processes can be initiated through dynamic self service request forms or manual ticket creation.


New process flow charts can easily be added without complex coding.
Users can easily find and submit requests forms. Instead of using paper forms or generic email messages, request forms help users to provide the correct data and auto-completes where possible. This reduces errors in the original requests and guarantees efficient processing.

4me Premium ITSM in the cloud

4me allows an organization’s internal and external service providers to collaborate seamlessly, while the level of service that each party provides is tracked in real time. The unique features that 4me provides for Service Integration and Management (SIAM) dramatically improve the success of selective outsourcing.

The self service capabilities of 4me make it possible for organizations to offer their employees online support for any type of question, issue or order. 4me makes it easy for all functions that support the core business – such as IT, HR and Finance – to increase their support efficiency and, in turn, improve the productivity of all employees.


SMTX is technology partner of 4me.

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SMTX has years of experience with developing workflow and ITSM integration solutions. We can help your organization realize cost savings by automating labor intensive processes. We can build integrations with any existing software in your organization by using out-of-the-box components and custom developments. 

Get in touch with SMTX Sales representative to learn if SMTX has the right solution for you.

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Office Maastricht: +31 43 8526 000