This week SMTX announces to have joined the ITRP Partner Network. ITRP is a premium IT service management application service. It is the only ITSM solution that tracks both end-to-end SLAs and the SLAs with external service providers. ITRP also offers the most intuitive user interface of any enterprise-class ITSM application and delivers the fastest response times for organizations that operate globally. With the SMTX Integration Manager, SMTX already offered organizations co

The SMTX Newsletter is sent every month to all SMTX customers and partners. It includes information about the latests releases and future developments.

Most people probably remember the time that filling out paper forms to start a business process was normal. The picture of a desk completely buried under enormous piles of application forms. Forms that needed a stamp or a signature before they could be processed. It seems like an image of the previous millennium. But still in 2016, organizations massively rely on these paper forms. Why and how are these papers still used? How can we overcome any obstacles and abandon these ti